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This course is for those who would like to increase their ability to communicate in a wide range of professional situations, such as meetings, video conferences, and conference calls.
At the end of this course you will have practiced a number of ways to successfully express your thoughts and opinions in a clear, effective and persuasive manner.
Course content:
- Successfully navigate challenging communication situations to achieve desired results
- Practice the language of meetings
- Key phrases to elicit information, clarify statements and make yourself understood
- Learn and practice the language of effective persuasion: language that influences
- Tips and tricks to navigate cultural differences: being polite AND persuasive
- Learn to adapt your personal speaking style to the situation